Privacy Policy for Soul Hearted Consulting Ltd
Effective date: July 2025
At Soul Hearted Consulting, we believe in leading with kindness, authenticity, integrity, empowerment and collaboration. These core values guide everything we do, including how we handle your personal data. We are committed to safeguarding your privacy and treating your information with respect and care.
This Privacy Policy explains how we collect, use and protect your information when you work with us or visit our website.
What information do we collect?
We only collect the information necessary to support our services:
– Information you provide us:
– Your name
– Email address
– Phone number
– Organisation and job title (if relevant)
– Payment details (if applicable)
– Information we collect automatically:
– When you visit our website, we may gather basic technical details such as your IP address and browser type. This data helps us improve our website but is limited to operational purposes.
How do we use your information?
We use your data to:
– Deliver and manage our services, including coaching, leadership development and consulting
– Keep in touch and respond to your questions or enquiries
– Process payments securely, if relevant
– Improve our services and ensure your experience with us is positive
We do not sell or rent your personal data to third parties.
International data transfers
Because we work globally, your data may be transferred outside Hong Kong. We will take steps to ensure your personal information remains protected wherever it is processed.
How do we keep your data secure?
We implement appropriate security measures to protect your personal data from unauthorised access, loss, or misuse. While no system is completely invulnerable, we do our best to keep your information safe.
How long do we keep your information?
We retain your personal data only as long as necessary to provide our services or comply with legal obligations. When no longer needed, your data is securely deleted or anonymised.
Your rights
You have rights over your personal data, including:
– The right to access, correct, or delete your data
– The right to withdraw consent at any time (where processing is based on consent)
– The right to object to direct marketing
To exercise any of these rights, please contact us at:
Changes to this privacy policy
We may update this policy from time to time. Any updates will be posted here, with the revised date at the top. We encourage you to review this page periodically.
How to get in touch
If you have any questions or concerns about how we handle your personal data, please contact us at:
Email: hello@soulheartedconsulting.com
We’re here to listen and support you.